How often and with what do you clean your soft play equipment?

Do you require a deposit when booking an event? Which payment method do you accept?

How often and with what do you clean your soft play equipment?

Each piece of our equipment (including every ball pit ball, floor mat, gate, etc.) is thoroughly sanitized and disinfected after each use, utilizing a non-toxic, fragrance-free, residue-free cleaner, which kills 99.9% of harmful bacteria, viruses, mold, fungus, and germs. We exclusively use CleanSmart.

How do we book it?

Do you require a deposit when booking an event? Which payment method do you accept?

How often and with what do you clean your soft play equipment?

You are welcome to submit an inquiry via our Contact Us page or simply text us.

Do you require a deposit when booking an event? Which payment method do you accept?

$150 deposit is required to secure your requested date. Remaining balance will be due 3-5 days prior to your event through Zelle.

Cancellations

What happens if there is an inclement weather on the day of the event?

If you decide to cancel your event for a personal or unforeseen reason occurs, unfortunately the security deposit is non refundable, however you will be provided with a credit to rebook with within 12 months.

What happens if there is an inclement weather on the day of the event?

Should it rain on the day of your event, your hire might be cancelled if no back up indoor space has been organised (tent with 4 side walls, house...). In this case, your deposit paid moves to a credit on file, valid to rebook with us within 12 months.